Your Family LegacyPlan today. Protect tomorrow.

Policies & disclosures

Policy 07

Digital Delivery, Cancellation, and Refund Policy

Digital delivery, cancellation, correction, and refund terms.

Effective Date: August 13, 2026

Immediate digital delivery

Your Family Legacy Plan Packages are digitally fulfilled. Delivery begins promptly after successful payment. A purchase is considered delivered when an account is activated or an invitation, login credential, activation link, or other means of access is sent to the email or contact information provided by the customer, whichever occurs first. Customers are responsible for using a correct email address, checking spam or junk folders, and promptly requesting technical support if access is not received.

All sales are final

Because the self-guided Platform, licensed workflows, and digital resources become available at or promptly after purchase and cannot be returned, all purchases are final and nonrefundable once access has been issued or activated. No refund is due because a customer does not log in, does not complete the workflow, changes their mind, no longer wants the product, does not use available features, provides incomplete or inaccurate information, misses a personal deadline, chooses another provider, or is dissatisfied with an outcome that was not guaranteed.

Limited corrections

CKR will review a written billing inquiry concerning (1) a duplicate charge, (2) an amount charged that differs from the amount authorized at checkout, or (3) a failure to activate access caused solely by CKR or the Platform that remains unresolved after reasonable troubleshooting. When verified, CKR may correct the amount, restore access, provide replacement access, or issue a refund as appropriate. Refunds will also be provided when required by applicable law. These limited corrections do not create a general right to cancel or obtain a refund after digital delivery.

Cancellation

A one-time Plan Package cannot be canceled after digital delivery. A purchase is not recurring unless the checkout page expressly identifies it as a subscription or payment plan. For a recurring arrangement, the cancellation method, notice deadline, and effective date presented at checkout control future charges. Canceling future billing does not reverse or refund access already delivered.

How to request review

Email frenchonrencher@ckrsolutionsllc.com with the subject line "Billing Inquiry." Include your full name, account email, purchase date, amount, last four digits of the payment method if available, and a concise description of the issue. Never send a full card number or security code by email.

Checkout disclosure: Display this Refund Policy through a clear link before payment and require an unchecked acceptance box confirming immediate digital delivery and the all-sales-final terms.